ContextMenuShim64.dll - Explorer crashes when you right click anything |
I am experiencing this on Windows 8 (64-Bit). This is Acrobat 11 extension. I guessed it was this one because the problem showed up immediately following installation of Adobe Creative Cloud. Twice Adobe CC has pushed upates that have re-enabled the extension--annoying. I will report this to Adobe but since I see this problem existing since Acrobat version 8 or 9, I reckon they know about it and either can't or won't fix it.
The details of the shell extension that might cause the problem:
Shell Extension Name: | Acrobat Elements Context Menu |
Filename: | ContextMenuShim64.dll |
Description: | Adobe Acrobat Context Menu |
Company: | Adobe Systems Inc. |
Product Name: | Adobe Acrobat Elements |
File Version: | 11.0.0 |
CLSID: | {A6595CD1-BF77-430A-A452-18696685F7C7} |
If you think that you have similar problem in your system, you can try to fix the problem by disabling the specified shell extension. In order to do that, simply follow the instructions below:
- Download and run the ShellExView utility from this Web page.
- Find the right shell extension according the details specified above.
- Select this shell extension and press F7 to disable this extension. After disabling the shell extension, check if the problem still occurs. If the problem still occurs, you should enable back the shell extension by pressing F8, and then try to search for another shell extension that might cause your problem.
This shell extension problem was reported by Joe Graff