contextmenu64.dll - Explorer crashes when trying to move files/folders from one location to another. |
I used ShellExView to display all the shell extensions, hid all the microsoft shells, then looked for the most recent shell addition. I had not had the issue until recently, so I looked for the most recent add-on. I turned the shell off and was immediately able to trnasfer files with no issues. Apparently this file has to do with Google Drive and Adobe Acrobat, but since I don't use Acrobat unless absolutely necessary, I kept the extension turned off.
The details of the shell extension that might cause the problem:
Shell Extension Name: | GDContextMenu Class |
Filename: | contextmenu64.dll |
Description: | Google Drive shell extension |
Company: | |
Product Name: | Google Drive |
File Version: | 3.42.9858.3671 |
CLSID: | {BB02B294-8425-42E5-983F-41A1FA970CD6} |
If you think that you have similar problem in your system, you can try to fix the problem by disabling the specified shell extension. In order to do that, simply follow the instructions below:
- Download and run the ShellExView utility from this Web page.
- Find the right shell extension according the details specified above.
- Select this shell extension and press F7 to disable this extension. After disabling the shell extension, check if the problem still occurs. If the problem still occurs, you should enable back the shell extension by pressing F8, and then try to search for another shell extension that might cause your problem.
This shell extension problem was reported by gaftech