|MSOXEV.DLL - When right clicking on any folder or file, Roxio Creator would attempt to install even though it already was installed. The culprit extension was RXDCExtShlExt Class of type Context Menu. The problem was solved after disabling this extension using ShellE|
The details of the shell extension that might cause the problem:
|Shell Extension Name:|
|Product Name:||Microsoft Office InfoPath|
If you think that you have similar problem in your system, you can try to fix the problem by disabling the specified shell extension. In order to do that, simply follow the instructions below:
- Download and run the ShellExView utility from this Web page.
- Find the right shell extension according the details specified above.
- Select this shell extension and press F7 to disable this extension. After disabling the shell extension, check if the problem still occurs. If the problem still occurs, you should enable back the shell extension by pressing F8, and then try to search for another shell extension that might cause your problem.
This shell extension problem was reported by Captike