Shell Problems Shell Menus ShellExView Utility NirSoft Utilities
VAIOGateShellExt.dll - Explorer crashes when the "file" menu in trash/bin is accessed

Problem caused by VAIO Gate Shell extensions (not the same as the VAIO Gate Desktop Shell
extension), fixed by disabling this extension, let explorer crash one last time, and then enjoy a
working trash/bin "file" menu. Related info and bug report:

The details of the shell extension that might cause the problem:

Shell Extension Name: VAIOGateShellEx Class
Filename: VAIOGateShellExt.dll
Description: VAIOGateShellExt
Company: Sony Corporation
Product Name: VAIOGateShellExt
File Version:
CLSID: {6988D6F2-F24F-4732-8855-A39DB1AA1346}

If you think that you have similar problem in your system, you can try to fix the problem by disabling the specified shell extension. In order to do that, simply follow the instructions below:

  1. Download and run the ShellExView utility from this Web page.
  2. Find the right shell extension according the details specified above.
  3. Select this shell extension and press F7 to disable this extension. After disabling the shell extension, check if the problem still occurs. If the problem still occurs, you should enable back the shell extension by pressing F8, and then try to search for another shell extension that might cause your problem.