|nvshell.dll - Right click and "Make new folder" freezes/hangs computer|
Windows XP Professional Version 2002 Service Pack 3. Sparkle GeForce 8400 GS graphics card. NVIDIA Graphics Driver 285.58. NVIDIA HD Audio Driver188.8.131.52. NVIDIA nView 135.95. NVIDIA PhysX System software 9.11.0621. Symptom: Right click on desktop freezes/hangs computer, requires restart with pover button. Symptom: clicking "Make new folder" in My Documents or My Pictures freezes/hangs computer, requires restart with power button.
The details of the shell extension that might cause the problem:
|Shell Extension Name:||nView Desktop Context Menu|
|Description:||NVIDIA Desktop Explorer, Version 135.95|
|Product Name:||NVIDIA Desktop Explorer, Version 135.95|
If you think that you have similar problem in your system, you can try to fix the problem by disabling the specified shell extension. In order to do that, simply follow the instructions below:
- Download and run the ShellExView utility from this Web page.
- Find the right shell extension according the details specified above.
- Select this shell extension and press F7 to disable this extension. After disabling the shell extension, check if the problem still occurs. If the problem still occurs, you should enable back the shell extension by pressing F8, and then try to search for another shell extension that might cause your problem.
This shell extension problem was reported by Dave in Arizona