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NavShExt.dll - Right click mouse very slow to open folders.

IEContextMenu Class Yes Context Menu Symantec Shared Component Shell Extension Module Symantec Shared Component Symantec Corporation No No No No No No C:\Program Files (x86)\Norton Internet Security\Engine64\\NavShExt.dll {FAD61B3D-699D-49B2-BE16-7F82CB4C59CA} 7/18/2013 9:06 7/18/2013 9:06 No *, Drive, file, Folder, opensearchfilefolderresult AR 243,536 No

I am using IE11 and Windows 7, my problem was slow right click mouse. I disabled and enabled three times to verify it was this sheel.
Norton Internet Security was not loading properly after disabling and said it wanted to fix (1) item. It tried to fix the problem using Norton Auto Fix. That failed and said to open support web site. I contacted Symantec. They took over the computer and reinstalled the program. So far Norton's works and the right click opens immediately.

The details of the shell extension that might cause the problem:

Shell Extension Name: IEContextMenu Class
Filename: NavShExt.dll
Description: Norton Internet Security Shell Extension Module
Company: Symantec Corporation
Product Name: Norton Internet Security
File Version:
CLSID: {FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}

If you think that you have similar problem in your system, you can try to fix the problem by disabling the specified shell extension. In order to do that, simply follow the instructions below:

  1. Download and run the ShellExView utility from this Web page.
  2. Find the right shell extension according the details specified above.
  3. Select this shell extension and press F7 to disable this extension. After disabling the shell extension, check if the problem still occurs. If the problem still occurs, you should enable back the shell extension by pressing F8, and then try to search for another shell extension that might cause your problem.

This shell extension problem was reported by