|ContextMenu.dll - Explorer crash when right-click on anything, Microsoft MS Word crash|
Installed Adobe Acrobat X v10.1.2 on Windows XP Pro Version 2002 SP 3. MS Word 2000 started hanging right after this install, had to start it with /a to skip word addins and startup template and reg options. Gradually other problems started, including explorer hang on right click, and eventually hang on ^C for copy and more. Disabling this extension removed 'Combine these files in Acrobat' from context menus, but that wasn't working anyway by the end, and disabling it fixed all these problems.
The details of the shell extension that might cause the problem:
|Shell Extension Name:||Acrobat Elements Context Menu|
|Description:||Adobe Acrobat Context Menu|
|Company:||Adobe Systems Inc.|
|Product Name:||Adobe Acrobat Elements|
If you think that you have similar problem in your system, you can try to fix the problem by disabling the specified shell extension. In order to do that, simply follow the instructions below:
- Download and run the ShellExView utility from this Web page.
- Find the right shell extension according the details specified above.
- Select this shell extension and press F7 to disable this extension. After disabling the shell extension, check if the problem still occurs. If the problem still occurs, you should enable back the shell extension by pressing F8, and then try to search for another shell extension that might cause your problem.
This shell extension problem was reported by timshaw at mail dt usa dt com