|WDContextMenuHandler.dll - When you right-click on an item, nothing happens, it hangs forever|
It appears that this class depends on the WD Backup Engine service, that hangs often.
When that happens, right-clicking on any file makes the extension try to talk to the service, which
never responds, so the hourglass stays forever.
The details of the shell extension that might cause the problem:
|Shell Extension Name:||WDBackupMenuHandler Class|
|Description:||WD ContextMenu Handler|
|Company:||Western Digital Technologies, Inc.|
If you think that you have similar problem in your system, you can try to fix the problem by disabling the specified shell extension. In order to do that, simply follow the instructions below:
- Download and run the ShellExView utility from this Web page.
- Find the right shell extension according the details specified above.
- Select this shell extension and press F7 to disable this extension. After disabling the shell extension, check if the problem still occurs. If the problem still occurs, you should enable back the shell extension by pressing F8, and then try to search for another shell extension that might cause your problem.
This shell extension problem was reported by vsn